Privacy Policy

The privacy statement primarily serves to protect the privacy of our users. You can freely browse the pages of kadoor.hr without the obligation to disclose your identity or provide any personal data.

If you choose to use one of our services, it is necessary to provide the requested personal information in order to make a reservation for the desired service, but your personal data will remain fully protected.

We emphasize that we only collect the data necessary to carry out the procedure related to the reservation of the selected service, and during this process, we use only the information that we have received directly from you.

We inform customers about how the collected data is used and regularly give them the option to choose how their data is used. All user data is strictly kept secure and accessible only to employees who need it to perform their job. All our employees and business partners are responsible for respecting privacy protection principles.

By this statement, we commit to protecting the privacy of users, customers, and visitors to our website and the security of the personal data they provide through the website.

This notice describes the type of information we may collect from you when you visit our website and explains how we use that data and the steps we take to protect it. The notice also describes the choices you have regarding the collection and use of your data when visiting our website.

What information do we collect about you and how do we use it?

In general, you can visit our website without disclosing personal information about yourself. We do not collect personal data about you (such as your name and contact details) when you visit this website unless you voluntarily submit information using one of the available forms for a specific purpose (contact form, registration form, purchase form, newsletter subscription form), thereby giving your consent for the collection and use of your personal data for the stated purposes. All personal data is used exclusively for the purposes for which it was collected and for which consent was given. Consent for the processing of personal data may be provided by individuals aged 16 or older, while for those under 16, consent can be given by a parent or guardian. We will not make the collected data available to unauthorized third parties except for legally required purposes. All data is deleted once the purpose for which it was collected ends, or the contractual relationship terminates, and no later than when all legal obligations related to the storage of personal data expire.

Here are additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your data:

Providing information to Google Inc.: Google collects information through our use of the Google Analytics service on our website. Google uses this information, including IP addresses and cookie data, for various purposes, such as improving the Google Analytics service. Information is shared with Google on an anonymous basis. To learn more about what information Google collects, how it uses that information, and how to control the information sent to Google, visit the Google Privacy Policy page. You can opt out of Google Analytics by installing the following browser plugin: https://tools.google.com/dlpage/gaoptout

Accounting

We share data with our accountants for tax purposes. For example, we share invoices that we issue and receive with our accountants for the purpose of completing tax filings and year-end accounting.

Types of personal data processed

Personal data collected through the contact form and review form: first and last name, and email. Personal data collected through the inquiry form: first and last name, email, phone number, country. Personal data collected through the booking form: first and last name, email, phone number, address, postal code, city, country.

Information automatically collected on our website

We automatically collect information in server log files, such as your IP address, browser type, referral/exit pages, and operating system. We use this information to manage our websites and technical solutions, understand how visitors navigate through our website and services, and improve your experience while using our websites and services.

Access and Update of Your Personal Data

Our users have the following rights at any time:

  • Right of access to and insight into their data
  • Right to be informed about the processing of personal data
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint
  • Right to rectify and change personal data if the data is incomplete or incorrect
  • Right to erasure in cases such as the cessation of processing purposes, withdrawal of consent, or lodging a complaint

If you wish to exercise any of the above rights, please contact us via email at info@kadoor.hr. You can also contact us by sending mail to our address: Star Turist, Banija 15, 47000 Karlovac, Croatia.

Security of Your Personal Data

We are committed to taking appropriate technical and organizational measures to protect your personal data from unauthorized or unlawful processing and from accidental loss, destruction, or damage. When you provide your personal data through our website, this information is securely transmitted via the internet using high-quality encryption and stored on our secure servers located in the EU.

Hotel Kadoor

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+385 47 640 138 +385 91 6454 000

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